Privacy Policy

Effective Date: August 1, 2023
Hill Cigar Co. is a DBA of TJKG LLC, a Missouri limited liability company.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website. We are committed to protecting your privacy and being transparent about how we handle your data.

1. Collecting Personal Information

When you visit our site or place an order, we collect certain information to fulfill your request and improve our services. This may include:

Your name, shipping address, and billing address
Your email address and phone number
Items you ordered and payment confirmation
Browser data, IP address, and device information (via cookies)
Information collected by embedded media, such as YouTube videos (see Embedded Content section below)

We do not store your credit card number or payment credentials. All payment processing is handled securely through our third-party providers.

2. Using Personal Information

We use your information to:

Fulfill and ship orders
Contact you about your order (confirmation, shipping updates, etc.)
Email occasional updates about new cigar releases or store events
Respond to questions, requests, or concerns

You may unsubscribe from marketing emails at any time using the “unsubscribe” link in the message.
We do not send text messages unless you opt in—and we will honor opt-out requests immediately.

3. Sharing Personal Information

We do not sell, rent, or trade your personal information.
We only share your data with:

Trusted service providers (e.g., UPS, payment processors, email marketing software)
Legal authorities if required by law or subpoena

These third parties are only given the data necessary to perform their function and are required to keep it secure.

4. Use of Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our site. Cookies may collect anonymous data such as your browser type, location, or which pages you visit.

You can disable cookies in your browser settings, but some features of the site may not function properly without them.

5. Embedded Content (YouTube Videos)

Some product pages on our site may include embedded YouTube videos.
Embedded YouTube content behaves the same way as if you visited YouTube directly.

When a YouTube video loads, Google/YouTube may collect information such as:

Your IP address
Your device and browser type
Cookies used by YouTube/Google
How you interact with the video (views, clicks, watch time)

YouTube may also use this data for analytics, personalization, and advertising according to their own Privacy Policy.
If you are logged into your Google account while viewing embedded videos, YouTube may associate your activity with your account.

You can review Google’s Privacy Policy here: https://policies.google.com/privacy

We do not have access to the data YouTube collects.

6. Your Rights

You have the right to:

Access the personal information we have about you
Request corrections or updates to your information
Request deletion of your personal data (except for legal or order history requirements)
Withdraw consent for marketing emails or texts at any time

To exercise these rights, email us at [insert email contact].

7. Data Security

We take your privacy seriously and use secure, encrypted connections (HTTPS) to transmit sensitive data. Payment information is processed through PCI-compliant providers, and we do not store card details.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or business practices. Updates will be posted on this page with a revised effective date.

9. Contact Information

Hill Cigar Co. (TJKG LLC)
5360 Southwest Ave
St. Louis, MO 63139